Shipping policy

Gomez-Gracia offers the following shipping options:

UK Standard Delivery

  • Standard delivery costs £10 for insured delivery and takes 2-3 working days so long as the item is in stock
  • For example if you order on a Tuesday you will receive your goods by Friday, if you order on a Friday you will receive your goods by the following Wednesday
  • Your order will be dispatched using a courier or Special Delivery and you will be provided via email with the tracking details

Same Day Delivery 

  • Same day delivery is available via a bike courier for customers in the greater London area
  • Please contact customer services via email to get a quote prior to completing your order

International Delivery

  • For clothing, standard international delivery costs £40 for insured delivery and takes 2-4 working days so long as the item is in stock
  • For accessories, standard international delivery costs £10 for insured delivery and takes 6-8 working days so long as the item is in stock
  • International orders will be sent DDU (Delivery Duty Unpaid), which means as the recipient you are liable to all import taxes and duties levied by the country you are shipping to
  • Payment of these may be necessary to release your order from customs on arrival
  • Depending on your country of residence, we advise that import duties and taxes may not be refundable to NON-EU customers wishing to return items

Overnight Delivery

  • Overnight delivery via a courier is available for certain destinations if ordered before 12pm GMT and item is in stock
  • Please contact customer services via email to get a quote prior to completing your order

Eco Friendly Delivery

  • No thrills packaging to aid us in our pledge to be more sustainable and play our part in the conservation of our planet
  • Eco friendly UK standard delivery costs £5 and takes 2-3 working days so long as the item is in stock
  • Eco friendly international delivery is available for clothing at a cost of £25 and usually takes 6-8 working days so long as the item is in stock

DELIVERY INFORMATION

General

  • For your security, first-time orders can only be shipped to the cardholder’s billing address or a corporate work address that can be verified. Customers may also be subjected to standard fraud prevention checks
  • All orders are shipped via couriers or a local Postal Service
  • We are currently unable to deliver a PO box or freight forwarding address

 COVID19

  • Rest assured that your shipments are being handled in a clean environment, and that precautions are being taken to ensure your safety

If you have any questions regarding shipping, please send an email or call +44 20 7018 2210