1. Introduction
The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.
2. Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
3. Trade Marks
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.
4. External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.
5. Public Forums and User Submissions
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, blogs, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third
parties;
5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;
5.4 violate any copyright, trademark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;
5.5 submit contents containing marketing or promotional material which is intended to solicit business.
6. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
7. Warranties
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
8. Disclaimer of Liability
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
9. Use of the Website
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
10. Promotions and Discounts
10.1 PROMOTIONS
10.1.1 WHAT ARE THEY?
• Discounts are issued in the form of either '£ savings' or a 'percentage off' and are offered to customers via. promotional emails, advertisements, on-site banners or 3rd party communications
• There is no cash alternative and all terms and conditions are non-negotiable
• Unless otherwise stated, discounts are only applicable to full price items (sale and clearance items are not included)
• Gomez-Gracia reserves the right to cancel or change any promotion / discount without
notice, at any time
10.1.2 FREE SHIPPING OFFERS
• Free Shipping offers apply to 'Standard UK Shipping', 'Next Day Delivery' or 'Free International Shipping' only, unless otherwise stated.
• In all cases, the shipping charge only will be deducted. No taxes, duties or customs charges
will be removed.
• International Free shipping offers apply only when the "Standard DHL Service" is selected
• If an alternative shipping option is chosen, the cost of the advertised free shipping charge only will be removed
• Unfortunately, we are unable to cover the cost of returning international orders
10.1.3 EXCLUSIONS + EXPIRIES
• All promotions will have a 'valid until' or 'expiry' date. Please refer to the original promotion source for this information
• Promotional codes cannot be used in conjunction with any other offer
• Promotional codes are valid for one transaction per person and cannot be used on multiple accounts
• Promotional codes cannot be applied retrospectively to previous orders
10.1.4 HOW DO I USE THEM?
• If using a promotional code, the code provided should be entered in the 'Promotional Code' box at the checkout
• Some promotions will be subject to a minimum spend threshold (please refer to the original source of the promotion)
• Wherever a minimum spend threshold applies, the minimum spend does not include shipping costs
10.1.5 RETURNING AN ITEM BOUGHT UNDER A PROMOTION
• If returning an item purchased using a promotional code, the code used will remain valid if the retained items exceed the threshold required (if a threshold is applicable)
• If the retained items fall below the minimum spend you will be refunded accordingly. Please note most codes are one use only and you will not be reissued with a new code once the order is returned. If wishing to exchange an item purchased using a promotional code, up to one exchange is valid per order
• Unfortunately, we do not cover the cost of returning any items purchased under a promotion
10.1.6 COMPETITION PRIZES / WINNERS
• Prizes are non-negotiable and non-refundable
• There is no cash or credit alternative
• Competitions and prizes will vary; please refer to the competition source for details of full terms and conditions
• As with all purchases (with or without a gift certificate), our usual terms and conditions apply
10.2 Sale Price Promise
Gomez-Gracia offers a Sale Price Promise on items purchased up to 7 days prior to the start of a sale. This excludes all PMGG promotions and/or 3rd party promotions where a fixed term discount is given, as these require either a promotion code or an external link from a 3rd party website. Please be aware that the exact style and size of an item must be available online at the time your request is made before any adjustment in the RRP price can be approved. Only the difference in price will be credited excluding any shipping costs. All approved Sale Price Promises will be credited in the form of a store credit which will be valid for 12 months. Refunds to credit or debit cards are not available. This offer excludes price adjustments on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.
11. General
11.1 Entire Agreement
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
11.2 Alteration
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
11.3 Conflict
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
11.4 Waiver
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
11.5 Cession
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
11.6 Severability
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
11.7 Applicable laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
11.8 Comments or Questions
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us
Privacy Policy
PMGG Ltd. t/a Gomez-Gracia ("GOMEZ-GRACIA", “PMGG” "we", "our", "us") respect the privacy rights of its online visitors/customers ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
The following information is provided by PMGG to enable our online visitors/customers to be fully informed and reassured of our company privacy policies in line with all laws governed by and construed in accordance with the laws of Great Britain. By visiting Gomez-Gracia.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.
Please note that this policy applies to PMGG and/or its subsidiaries, but not to websites maintained by other companies or organisations to which we link or engage in joint promotions. PMGG is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details. Furthermore, from time to time PMGG may engage with third party business partners to collect personal information on PMGG's behalf in the form of joint promotion ventures. In such cases, these third parties will be subject to confidentiality agreements and instructed by PMGG to comply fully with the PMGG's Privacy Policy as set forth herein.
All queries relating to any company policies should be sent to:
PMGG Ltd. t/a Gomez-Gracia
2a St. Marks Place
London
W11 1NS
Tel: 020 7193 5476
International Customers: Tel: +44 207 193 5476
Collecting information and how we use it
We collect information from you when you subscribe to our mailing list for either email subscription or postal promotions. The purpose of the subscription is to gather details so that we can provide you with up to date information on our products and services which you have requested from us. We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your telephone and address details when you subscribe to our mailing list, you will be offered the opportunity to opt in to receive further communications by post and telephone.
Your personal data may be made available to our subsidiaries and affiliated companies worldwide and occasionally to other persons or companies who carry out operations in relation to our business, joint marketing operations and data cleansing. All such persons and companies are subject to confidentiality agreements, and protection of your personal data shall be ensured at all times in accordance with applicable data protection and privacy laws. Your personal data will not be sold to any database companies.
Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email or sending an email to sales@gomez- gracia.com or by writing to us at: PMGG Ltd T/A Gomez-Gracia, 41 Arundel Gardens, 3 Arundel House, London, W11 2LW.
Information collected on your behalf
Gomez-Gracia. requests personal information from you when you place an order, or register for a service offered by PMGG, or a third party affiliate/partner. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order. Details of your address and also the telephone number and email you have provided us will be shared with our courier partners.
These details have been shared to assist in providing you with 1st class delivery service and will not be used by this third party for any other reasons. These details allow us to process your order and to let you know the status of your order. You will not be contacted by telephone for any other reason than your order status and unless you have otherwise specifically requested. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems, your full card number will be encrypted and not visible to any PMGG employees. Alternatively you can contact a sales representative on 020 7193 5476 (international: +44 20 7193 5476) to remove any stored data against your account. Further details are available for your information in our returns policy.
What is a cookie?
A cookie is a piece of information that is stored by your computer's hard drive by your web browser which tracks your movements within websites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our customers benefit. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. The use of cookies is an industry standard but should you require any further information regarding the technical specifications, please email sales@gomez-gracia.com.
Who do I contact if I have a complaint?
Please go to the Contact Us section of the web site and send an email to sales@Gomez-Gracia. If you wish to talk to a PMGG customer care representative please call 020 7193 5476 for UK customers and +44 20 7193 5476 for international customers.
and finally...
By visiting Gomez-Gracia., you are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.